OCCUPATIONAL CERTIFICATE

Tourism Information Officer (Level 5)

What you should know

This qualification will equip a student with the necessary skills and knowledge to work in visitor information centres and tourism operations in South Africa. The student will be integral in the promotion of tourism in specific tourism organisations.

Requirements

Grade 12 Certificate/NCV Level 4/Relevant NQF Level 4 qualification/relevant FETC at NQF Level 4 assessment of numeracy and literacy

Duration & Credits

• 2 Years
• Number of credits: 280

Career Opportunities

• Travel Advisor
• Tourism Information Officer
• Travel & Tourism Advisor
• Tourist Information Centre Officer
• Clerk/Assistant
• Tourism Officer
• Tourist Assistant
• Tourism Coordinator
• Travel Agency Operations Support

Campus

Click here to view at which campuses this course is offered

Download the Course PDF

A qualified student can

  • Book accommodation
  • Provide travel and accommodation support
  • Provide information and support to tourists
  • Arrange and manage local tours
  • Promote local tourism
  • Sell tourism products and services
  • Provide effective communication
  • Plan, coordinate and assist in administration for exhibitions and special events

Structure of the qualification

Knowledge & Practical Modules

On campus in a classroom setting and in practical simulation rooms.

Assessments

Continuous assessment in the form of tests, formative tasks, summative tests and practical assignments take place while the student is on campus. All results and application of knowledge is recorded in a Portfolio of Evidence. Students are expected to work independently on certain practical assignments and submit these for evaluation.

The workplace logbook is evaluated to see if all aspects of the workplace experience have been completed, and relevant evidence is supplied. Competency in all knowledge, practical and workplace modules allow the student access into the final examination: External Integrated Summative Assessment (EISA), which is an external exam compiled and monitored by the relevant qualify partner.

Workplace-based Modules

In a real-life work environment gaining experience and recording the experience and evidence in a workplace logbook.

Certification

• College statement of results will allow access to the External Integrated Summative Assessment (EISA).
• Once achieving all aspects of course and passing the EISA – QCTO issues relevant qualification.