OCCUPATIONAL CERTIFICATE

Office Administrator (Level 5)

What you should know

The qualification provides an opportunity for students to acquire a range of administrative skills to coordinate the activities of an office which included information management as well as operation processes in an administrative setting.

Requirements

Grade 12 Certificate / NCV Level 4 / Relevant FETC at NQF Level 4

Duration & Credits

• 3 Years
• Number of credits: 445

Career Opportunities

• Accounts Supervisor
• Administration Officer
• Business Administration Officer
• Office Supervisor
• Office Coordinator
• Administration Clerk/Officer
• Administrative Assistant
• Clerical Officer
• Client Relationship Officer
• Client Services Administrator
• Community Services Clerk/Officer
• Planning Support Officer
• Site Clerk
• Tender Evaluation Coordinator

Campus

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Download the Course PDF

A qualified student can

  • Support office administration and record management
  • Support communication strategies in a business
  • Provide multicultural customer and client relationship support
  • Support resource and facilities management
  • Provide tender administration
  • Provide skills development administration
  • Provide public relations and advocacy and social and digital media
  • Provide computerised project management skills
  • Provide staffing and people support administration

Structure of the qualification

Knowledge & Practical Modules

On campus in a classroom setting and in practical simulation rooms.

Assessments

Continuous assessment in the form of tests, formative tasks, summative tests and practical assignments take place while the student is on campus. All results and application of knowledge is recorded in a Portfolio of Evidence. Students are expected to work independently on certain practical assignments and submit these for evaluation.

The workplace logbook is evaluated to see if all aspects of the workplace experience have been completed, and relevant evidence is supplied. Competency in all knowledge, practical and workplace modules allow the student access into the final examination: External Integrated Summative Assessment (EISA), which is an external exam compiled and monitored by the relevant qualify partner.

Workplace-based Modules

In a real-life work environment gaining experience and recording the experience and evidence in a workplace logbook.

Certification

• College statement of results will allow access to the External Integrated Summative Assessment (EISA).
• Once achieving all aspects of course and passing the EISA – QCTO issues relevant qualification.